Emoshops sells digital products only. Nothing is physically shipped. All items are delivered electronically and instantly.
1. What is delivered
On successful payment, the purchased digital item is added to your Emoshops account immediately, together with its unique serial number. No physical goods are despatched and no shipping charges apply.
2. Delivery time
| Item | Delivered |
|---|---|
| Purchase to your own account | Immediately on payment confirmation (typically under 30 seconds) |
| Gift sent to a recipient | Gift link generated immediately and sent to the recipient |
| Scheduled gift | Delivered at the date and time selected by the sender |
3. If delivery does not happen
If your payment succeeds but the item does not appear in your account within 30 minutes, first refresh your account page. If it is still missing, email info@emoshops.com with your payment reference. We will either deliver the item or issue a full refund in line with our Refund & Cancellation Policy.
4. Accessing your purchase
Purchases live in your Emoshops account and can be accessed at any time by signing in. Gift recipients receive a private link and do not need an account to open their gift.
Gift links are private and unguessable. Please do not share a gift link publicly, as anyone holding the link can open the gift.
5. Technical requirements
Our reveal experiences run in a modern web browser on desktop or mobile. A stable internet connection is required. We recommend an up-to-date version of Chrome, Safari, Firefox, or Edge, with sound enabled for the full experience.
6. Service area
Emoshops currently serves customers in India. Payments are accepted in Indian Rupees.
7. Contact
info@emoshops.com
RETAINLY PRIVATE LIMITED